The Social and Behavior Change for Service Delivery working group is a community of professionals committed to improving the practice of integrating social and behavior change (SBC) across the service continuum. Service delivery and SBC professionals work together to improve coordination between partners and apply SBC principles to service delivery activities. The goal of the group’s efforts is to improve health outcomes by increasing service uptake, enhancing the client-provider interaction, and improving behavioral maintenance. The working group has developed a shared agenda outlining priorities and commitments, the Circle of Care Model, and an indicator bank for measuring SBC for service delivery activities.

The group meets three times annually to share technical updates, learn from one another, and advance our shared priorities. To be added to the group’s mailing list, please contact Heather Hancock. To participate in the SBC for Service Delivery online community, register for Springboard then request to join the group.