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Placing Empathy at the Heart of Provider Behavior Change: A Toolkit

Written by: Alison Pack, Program Officer Although existing service delivery data provide valuable information, they provide little detail on factors that influence provider behavior. Furthermore, conducting service-focused research can be expensive…
Shifting Behaviors, Sharing Experiences, Identifying What Works, Advocating for SBC

“Ding!” The Power of Social Media and Behavior Change

Written by Susan Leibtag, Compass Curator For some of us, not one hour goes by without us checking our mobile phones. (Some might respond, “Hour??? Try Minute!”) Who’s tweeting? Who’s on Instagram? What chat did we receive? Our…