Applying social and behavior change (SBC) approaches and techniques to service delivery efforts can motivate clients to access services, improve client-provider interactions, and boost adoption and maintenance of healthy behaviors. It can improve health outcomes by helping providers enhance the quality of community engagement and dialogue; client education and health promotion; and counseling and shared decision-making. SBC approaches can improve clients’ overall experience of care, which may result in increased satisfaction with health care delivery, improved trust in health care providers and the health system, and improved health seeking or maintenance behaviors.
This hybrid course enables SBC practitioners to learn more about how SBC can be integrated into sexual and reproductive health (SRH) services to improve acceptability, access, quality, and outcomes. A selected cohort of participants will gain a deeper understanding of how to integrate SBC into their work and summarize how and where SBC can be used at each stage of the service continuum, that is, before, during, and after a client receives services.
Live session 1: Thursday, November 30, 2023 – 8:00-9:30 am ET