Together We Can Client–Provider Package

The Together We Can Client–Provider Package aims to increase family planning clients’ ability to make informed choices about contraception use and achieve their reproductive intentions by improving the client-centeredness of family planning services. The package has three core components: Self-Care Provider Rounds, United Client–Provider Tools, and Together Couples Games.

The Self-Care Provider Rounds are a structured forum for clinical and nonclinical health facility staff and their supervisors to reflect on and discuss the socio-emotional aspects of providing healthcare services and increase support and collaboration between colleagues. Each round has a specific topic where panelists share their experiences and participants discuss the stories shared and their own experiences.

The United Client–Provider Tools have three elements—a card deck, table tent, and a feedback form—that (1) help providers and supervisors understand the value of and build skills in providing empathetic counseling tailored to the needs of each client, (2) encourage providers to share decision making with clients, and (3) prompt clients to ask questions and share their needs and preferences with providers.

The Together Couples Games have two elements: Couples Nights and the couples card deck. Couples Nights are fun events that promote connection between couples and introduce participants to the couples card deck. The couples card deck guides couples to connect with each other, envision their future, openly discuss their reproductive intentions, and prepare for family planning counseling sessions.

Breakthrough ACTION implemented the package in 10 health facilities and their catchment areas in Tanga, Tanzania, and revised it based on monitoring data. The project designed the package for users to adapt it to the context where they are applying it. The implementation guide provides details on how to tailor and use the package.