![Before services: SBC motivates clients to access services](https://breakthroughactionandresearch.org/wp-content/uploads/2020/07/Circle-of-Care-Model-Before-600-400-495x400.png)
Circle of Care Model: Before Stage
Breakthrough ACTION English Provider Behavior Change, Service Delivery Fact Sheet/Brief, Model/Framework Audience Segmentation Breakthrough ACTIONThis brief helps service providers understand how to use social and behavior change approaches to motivate clients to access the health services they need.
![SBC for Service Delivery Community of Practice](https://breakthroughactionandresearch.org/wp-content/uploads/2020/07/SBC-For-SD-CoP-600-400-495x400.png)
Social and Behavior Change for Service Delivery Community of Practice
Breakthrough ACTION English, French Provider Behavior Change, Service Delivery Social and Behavior Change Communication Breakthrough ACTIONThis page describes Breakthrough ACTION’s Social and Behavior Change for Service Delivery Community of Practice. Interested parties can sign up to join.
![A mother holds her baby as a provider administers a rapid malaria test during check-in at a health center in Nigeria](https://breakthroughactionandresearch.org/wp-content/uploads/2024/04/Nigeria-Malaria-1280-720-495x400.jpg)
Same Information, Different Order: Testing Before Consultation to Improve Protocol Adherence
Blog, Breakthrough ACTIONThis blog post describes how Breakthrough ACTION applied behavioral insights to improve malaria care providers’ adherence to national guidelines in Nigeria.
![Rohingya refugees, including women and children, in Bangladesh to escape violence in Burma](https://breakthroughactionandresearch.org/wp-content/uploads/2020/05/Surveys-COVID-600-400-495x400.jpg)
Using SMS and IVR Surveys During COVID-19
Breakthrough ACTION English COVID-19 Fact Sheet/Brief Monitoring and Evaluation Breakthrough ACTIONThis brief provides guidance for administering text message and interactive voice response-based surveys to collect information during COVID-19.
![Mother and daughter sit on the floor of their home hand rolling Indian-style cigarettes called bidi](https://breakthroughactionandresearch.org/wp-content/uploads/2020/05/Marginalized-COVID-600-400-495x400.jpg)
Socially Marginalized Groups and COVID-19
Breakthrough ACTION English COVID-19 Fact Sheet/Brief Community Engagement Breakthrough ACTIONThis brief provides recommendations for addressing the needs of social marginalized groups for COVID-19 risk communication and community engagement efforts.
![A woman is tested and treated for malaria with her new baby at a health center in Uganda](https://breakthroughactionandresearch.org/wp-content/uploads/2020/05/Gender-COVID-RCCE-600-400-495x400.jpg)
Integrating Gender Into the COVID-19 RCCE Response
Breakthrough ACTION English COVID-19, Gender, Global Health Security Fact Sheet/Brief Community Engagement Breakthrough ACTIONThis brief makes recommendations on integrating gender into COVID-19 risk communication and community engagement efforts.
![An informal worker, carries out important surveys in her neighborhood in Gujarat, India](https://breakthroughactionandresearch.org/wp-content/uploads/2020/05/Disrupting-Stigma-600-400-495x400.jpg)
Disrupting COVID-19 Stigma
Breakthrough ACTION English COVID-19 Fact Sheet/Brief Breakthrough ACTIONThis guide includes considerations and resources to support country programs in identifying and reducing stigma around COVID-19.
![Women wait to receive sexual reproductive health services and counseling at a mobile clinic in rural Senegal](https://breakthroughactionandresearch.org/wp-content/uploads/2020/05/Rumor-Covid-600-400-495x400.jpg)
Creating a Real-Time Rumor Management System for COVID-19
Breakthrough ACTION English COVID-19 Fact Sheet/Brief Community Engagement, Digital, Monitoring and Evaluation Breakthrough ACTIONThis brief includes guidance and resources to help country programs address rumors and provide accurate information during public health emergencies.
![Five women gather outside their homes in Gujarat, India to discuss the area's upkeep and work issues](https://breakthroughactionandresearch.org/wp-content/uploads/2020/05/COVID-Rumor-Tracking-600-400-495x400.jpg)
COVID-19 Rumor Tracking
Breakthrough ACTION English COVID-19 Fact Sheet/Brief Community Engagement, Monitoring and Evaluation, Social and Behavior Change Communication Breakthrough ACTIONThis brief outlines steps and provides resources on how country programs can track and address rumors around COVID-19.