The Empathways tool is a three-round card deck designed for one-to-one use between young people and family planning service providers in provider training or other contexts. The deck comprises a series of discussion prompts intended to spark rapport and joint reflection between these two groups. The goals of this tool are to develop empathy among family planning providers for young clients and to use this empathy to catalyze more youth-centered family planning service delivery. Since the tool’s release in 2021, Empathways has been adapted for use with different audiences and for different health goals.


Original version developed by Breakthrough ACTION for use between youth and family planning providers (also available in French)

Community Empathways

Adapted by Breakthrough ACTION in Burkina Faso, Côte d’Ivoire, Niger, and Togo for use between youth and community leaders who impact family planning norms

Empathways Gen-N

Adapted by Jhpiego under the EpiC and RISE projects in Nigeria for use between youth and HIV and PrEP providers