Service Delivery Archives | Page 4 of 5 | Breakthrough ACTION and RESEARCH

A Guinean man in a room with other health care agents

SBC Flow Chart: Guinea Health Service Delivery Spotlight

This Spotlight describes how the SBC Flow Chart was applied to increase motivation, ability, and opportunities among community health agents to collaborate in Guinea.

Phase 1 Define: Mine existing knowledge, Intent statement, Deepen understanding; Phase 2 Design & Test: Imagine, Refine, Prototype, Test; Phase 3 Apply: Implement & Monitor, Evaluate & Refine, Adapt & Scale

Breakthrough ACTION

Social and Behavior Change Flow Chart

Breakthrough ACTION English Guinea, Guyana, Jamaica, Nigeria Integration, Malaria, Service Delivery, Tuberculosis Toolkit Behavioral Science, Human-centered Design Breakthrough ACTION

Using human-centered design principles, the SBC Flow Chart asks users to adopt a beginner's mind to identify new insights to solve public health problems.

A nurse teaches her team how to conduct a malaria rapid diagnostic test in Ghana

Emmanuel Attramah/PMI Impact Malaria/Flickr

Blueprint for Applying Behavioral Insights to Malaria Service Delivery

Breakthrough ACTION English, French Malaria, Provider Behavior Change, Service Delivery Model/Framework Breakthrough ACTION

This document seeks to bridge silos by outlining steps for approaching provider behavior change to facilitate coordination in malaria service delivery.

Vespia, M., 2017

From Vision to Action: Guidance for Implementing the Circle of Care Model

Breakthrough ACTION English, French Provider Behavior Change, Service Delivery Implementation Guidance Breakthrough ACTION

This resource provides guidance for implementing the Circle of Care Model and developing social and behavior change for service delivery initiatives.

After services: SBC boosts adherence and maintenance

Circle of Care Model: After Stage

Breakthrough ACTION English Provider Behavior Change, Service Delivery Fact Sheet/Brief, Model/Framework Audience Segmentation Breakthrough ACTION

This brief helps service providers understand how to use social and behavior change to encourage sustained healthy behaviors after service delivery.

During services: SBC improves the client-provider interaction

Circle of Care Model: During Stage

Breakthrough ACTION English Provider Behavior Change, Service Delivery Fact Sheet/Brief, Model/Framework Audience Segmentation Breakthrough ACTION

This brief helps service providers understand how social and behavior approaches can improve client–provider interaction.

Before services: SBC motivates clients to access services

Circle of Care Model: Before Stage

Breakthrough ACTION English Provider Behavior Change, Service Delivery Fact Sheet/Brief, Model/Framework Audience Segmentation Breakthrough ACTION

This brief helps service providers understand how to use social and behavior change approaches to motivate clients to access the health services they need.

SBC for Service Delivery Community of Practice

Social and Behavior Change for Service Delivery Community of Practice

Breakthrough ACTION English, French Provider Behavior Change, Service Delivery Social and Behavior Change Communication Breakthrough ACTION

This page describes Breakthrough ACTION’s Social and Behavior Change for Service Delivery Community of Practice. Interested parties can sign up to join.

It takes a village: A shared agenda for social and behavior change in family planning

Shared Agendas for Social and Behavior Change in Family Planning

Breakthrough ACTION English, French Francophone West Africa Family Planning / Reproductive Health, Service Delivery, Youth Presentation Slides, Webinar, Website Breakthrough ACTION

This page has tools to help galvanize global coordination in social and behavior change programs for family planning and inform SBC investment decisions.