Community health worker provides family planning services during a home visit in UgandaJonathan Torgovnik/Getty Images/Images of Empowerment
A female health worker discusses FP with a woman using the Promise tool during a counseling session in NigerSouley Tanko Abdoul Aziz/Breakthrough ACTION/Save the Children

Designing Tools to Promote Provider Empathy and Improve Quality of Health Care in Niger

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This brief describes the process used to update an existing family planning (FP) counseling tool to better respond to the needs of providers and FP clients in Niger.
Graphic of an African doctor with a mother holding a toddlerBreakthrough ACTION
Four people walking outside and talking with face masks onDjibril Ouro-Ngao/WABA

WABA Provider Behavior Change for Improved Family Planning Service Delivery

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A set of provider behavior change solutions from Burkina Faso, Côte d’Ivoire, Niger, and Togo; each focused on improving the FP service delivery experience.
An auxiliary midwife nurse provides medical care to women at a rural health centerPaula Bronstein/Getty Images/Images of Empowerment

Social and Behavior Change for Sexual and Reproductive Health Service Delivery Online Course

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This free online course summarizes how and where social and behavior change approaches can be used to improve service delivery at each stage of the service continuum.
Four women with babies sit waiting to receive bed netsPMI

Antenatal Care Client Segmentation Toolkit

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This toolkit helps malaria practitioners and implementing partners plan and integrate segmentation-based profiles into their existing work.
A male community health volunteer in Madagascar enters health data through a mobile applicationSamy Rakotoniaina/MSH/PMI

Segmenting Malaria Health Providers: A Technical Brief

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This technical brief explains how SBC practitioners can identify provider audience segments to improve the malaria case management journey.
Community members gather to pilot a new family planning counseling tool in NigerAmadou Oumarou