Building Trust and Empathy Around COVID-19: A Client-Centered Communication Approach Online Course
English Nigeria COVID-19, Provider Behavior Change, Service Delivery Online Course Social and Behavior Change Communication Breakthrough ACTIONThis course is designed to equip health workers with tools to address vaccine hesitancy and to promote COVID-19 prevention, testing, and vaccination.
Social and Behavior Change Indicator Bank for Family Planning and Service Delivery
Breakthrough ACTION English, French Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery Interactive, Tool, Website Monitoring and Evaluation Breakthrough ACTIONThis bank provides illustrative quality indicators specifically for global programs using SBC approaches to address family planning challenges.
Breakthrough ACTION Afrique de l’Ouest
Breakthrough ACTION French Burkina Faso, Côte d’Ivoire, Francophone West Africa, Niger, Togo COVID-19, Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery Community Engagement, Social and Behavior Change Communication Breakthrough ACTIONRessources, outils et approches développés par West Africa Breakthrough ACTION pour augmenter l'utilisation informée et volontaire des services de PF/SR.
Approaching Provider Behavior Change Monitoring and Evaluation with a Social-Ecological Lens: New Frontiers Brief
Breakthrough ACTION English, French Family Planning / Reproductive Health, Integration, Maternal and Child Health, Provider Behavior Change, Service Delivery Fact Sheet/Brief Monitoring and Evaluation, Social and Behavior Change Communication, Social and Structural Breakthrough ACTIONThis brief builds on a suite of PBC tools, which support the application of a social-ecological lens to design and implement PBC interventions.
Designing Tools to Promote Provider Empathy and Improve Quality of Health Care in Niger
Breakthrough ACTION English Francophone West Africa, Niger Family Planning / Reproductive Health, Provider Behavior Change Fact Sheet/Brief Community Engagement Breakthrough ACTIONThis brief describes adapting an existing family planning counseling tool in Niger to better respond to provider and client needs.
Malaria Service Delivery Assessment Tool: Four Steps to Identify Challenges and Opportunities
Breakthrough ACTION English Democratic Republic of the Congo, Kenya Malaria, Provider Behavior Change, Service Delivery Tool Human-centered Design, Monitoring and Evaluation, Social and Structural Breakthrough ACTIONThis assessment tool helps malaria service providers apply a behavioral lens so they can better understand service delivery challenges.
WABA Provider Behavior Change for Improved Family Planning Service Delivery
Breakthrough ACTION English, French Burkina Faso, Côte d’Ivoire, Francophone West Africa, Niger, Togo Family Planning / Reproductive Health, Provider Behavior Change Toolkit Breakthrough ACTIONThis set of provider behavior change solutions focuses on improving the family planning service delivery experience in West Africa.
West Africa Breakthrough ACTION
Breakthrough ACTION English Burkina Faso, Côte d’Ivoire, Francophone West Africa, Niger, Togo COVID-19, Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery Community Engagement, Social and Behavior Change Communication Breakthrough ACTIONResources, tools, and approaches developed by West Africa Breakthrough ACTION to increase informed, voluntary use of FP/RH services.
Social and Behavior Change for Sexual and Reproductive Health Service Delivery Online Course
Breakthrough ACTION English, French Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery, Youth Online Course Social and Structural Breakthrough ACTIONThis course summarizes how social and behavior change approaches can be used to improve service delivery at each stage of the service continuum.