![Graphic of an African doctor with a mother holding a toddler](https://breakthroughactionandresearch.org/wp-content/uploads/2024/01/Malaria-Service-Delivery-Assess-600-400-495x400.png)
Malaria Service Delivery Assessment Tool: Four Steps to Identify Challenges and Opportunities
Breakthrough ACTION English Democratic Republic of the Congo, Kenya Malaria, Provider Behavior Change, Service Delivery Tool Human-centered Design, Monitoring and Evaluation, Social and Structural Breakthrough ACTIONThis assessment tool helps malaria service providers apply a behavioral lens so they can better understand service delivery challenges.
![Four people walking outside and talking with face masks on](https://breakthroughactionandresearch.org/wp-content/uploads/2023/11/WABA-PBC-600-400-495x400.jpg)
WABA Provider Behavior Change for Improved Family Planning Service Delivery
Breakthrough ACTION English, French Burkina Faso, Côte d’Ivoire, Francophone West Africa, Niger, Togo Family Planning / Reproductive Health, Provider Behavior Change Toolkit, Video/Animation Breakthrough ACTIONThis set of provider behavior change solutions focuses on improving the family planning service delivery experience in West Africa.
![People clapping in a health care facility](https://breakthroughactionandresearch.org/wp-content/uploads/2024/02/WABA-Overview-1200-800-495x400.jpg)
West Africa Breakthrough ACTION
Breakthrough ACTION English Burkina Faso, Côte d’Ivoire, Francophone West Africa, Niger, Togo COVID-19, Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery Community Engagement, Social and Behavior Change Communication Breakthrough ACTIONResources, tools, and approaches developed by West Africa Breakthrough ACTION to increase informed, voluntary use of FP/RH services.
![A nurse midwife talks to a patient at a health center in India](https://breakthroughactionandresearch.org/wp-content/uploads/2023/10/SRH-Service-Delivery-Original-495x400.jpg)
Social and Behavior Change for Sexual and Reproductive Health Service Delivery Online Course
Breakthrough ACTION English, French Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery, Youth Online Course Social and Structural Breakthrough ACTIONThis course summarizes how social and behavior change approaches can be used to improve service delivery at each stage of the service continuum.
![Women with babies wait to receive bed nets](https://breakthroughactionandresearch.org/wp-content/uploads/2023/08/Women-Waiting-600-400-495x400.jpg)
Antenatal Care Client Segmentation Toolkit
Breakthrough ACTION English Malaria, Provider Behavior Change, Service Delivery Toolkit Audience Segmentation Breakthrough ACTIONThis toolkit helps malaria practitioners and implementing partners plan and integrate segmentation-based profiles into their existing work.
![A male community health volunteer in Madagascar enters health data through a mobile application](https://breakthroughactionandresearch.org/wp-content/uploads/2023/07/Community-Health-Volunteer-PMI-600-400-495x400.jpg)
Segmenting Malaria Health Providers: A Technical Brief
Breakthrough ACTION English Malaria, Provider Behavior Change, Service Delivery Fact Sheet/Brief Audience Segmentation Breakthrough ACTIONThis brief explains how SBC practitioners can identify provider audience segments to improve the malaria case management journey.
![Community members gather to pilot a new family planning counseling tool in Niger](https://breakthroughactionandresearch.org/wp-content/uploads/2023/06/Best-Practices-FPRH-600-400-495x400.jpg)
West Africa Breakthrough ACTION Experiences
Breakthrough ACTION English, French Burkina Faso, Côte d’Ivoire, Francophone West Africa, Niger, Togo COVID-19, Family Planning / Reproductive Health, Provider Behavior Change, Service Delivery Fact Sheet/Brief Community Engagement, Social and Behavior Change Communication Breakthrough ACTIONThis technical brief highlights promising, proven, and innovative approaches Breakthrough ACTION used in West Africa to improve family planning outcomes.
![SBC Learning Central homepage](https://breakthroughactionandresearch.org/wp-content/uploads/2023/05/SBC-Learning-600-400-495x400.png)
SBC Learning Central
Breakthrough ACTION English, French Francophone West Africa COVID-19, Family Planning / Reproductive Health, Gender, Malaria, Maternal and Child Health, Nutrition, Provider Behavior Change, Service Delivery Online Course, Toolkit, Website Audience Segmentation, Behavioral Science, Community Engagement, Human-centered Design, Monitoring and Evaluation, Social and Behavior Change Communication, Social and Structural Breakthrough ACTIONSBC Learning Central offers free online courses to help public health professionals incorporate proven and innovative SBC methodologies into their work.
![Screenshot of Empathways homepage](https://breakthroughactionandresearch.org/wp-content/uploads/2023/05/Enpathways-Home-600-400-495x400.png)
Introduction to Empathways
Breakthrough ACTION English, French Côte d’Ivoire, Francophone West Africa, Kenya, Liberia, Nepal, South Africa, Togo Family Planning / Reproductive Health, Maternal and Child Health, Provider Behavior Change, Service Delivery, Youth Case Study, Fact Sheet/Brief, Tool Community Engagement Breakthrough ACTIONEmpathways is a three-round card deck designed to spark important discussion and joint reflection between young people and family planning service providers.