Service Delivery Archives | Breakthrough ACTION and RESEARCH

This brief explores how the Provider Behavior Ecosystem map can be used to better understand and thereby address challenges in MNCH services.

Factors Influencing Community Health Worker Behaviors

English COVID-19, Sexual and Reproductive Health, Gender, Global Health Security, HIV, Malaria, Maternal and Child Health, Mental Health, Nutrition, Provider Behavior Change, Service Delivery, Tuberculosis, Youth Community Engagement, Social and Behavior Change Communication, Social and Structural Breakthrough ACTION

This literature review explores factors influencing community health worker behavior and maps them against the Provider Behavior Ecosystem.

A health care provider vaccinates a newborn in its mother's arms

USAID Tanzania

Compassionate Care Intervention for Maternal, Newborn, and Child Health (MNCH) Services

English Tanzania Maternal and Child Health, Mental Health, Provider Behavior Change, Service Delivery Implementation Guidance, Toolkit Human-centered Design, Social and Behavior Change Communication Breakthrough ACTION

This intervention is a comprehensive set of solutions designed for healthcare providers in maternal, newborn, and child health services.

Religious and Traditional Leaders as Champions for Social and Behavior Change in Nigeria

English Nigeria Sexual and Reproductive Health, Gender, Malaria, Maternal and Child Health, Nutrition, Provider Behavior Change, Service Delivery, Tuberculosis Case Study, Implementation Guidance Advocacy, Community Engagement, Social and Structural Breakthrough ACTION

These documents outline Breakthrough ACTION's approach to advocacy among religious and traditional leaders and the impact of that work.

A family and a provider celebrate in South Sudan

South Sudan Provider Behavior Change Toolkit

English South Sudan Sexual and Reproductive Health, Maternal and Child Health, Provider Behavior Change, Service Delivery Implementation Guidance, Toolkit Social and Behavior Change Communication Breakthrough ACTION

This toolkit supports the design, implementation, and evaluation of effective facility-based provider behavior change FP/RH initiatives.

A woman selling fish at an outdoor market in Liberia

Liberia Interpersonal Communication and Counseling Curriculum

English Liberia Sexual and Reproductive Health, Provider Behavior Change, Service Delivery, Youth Implementation Guidance, Toolkit Social and Behavior Change Communication Breakthrough ACTION

This curriculum focuses on building provider skills in communication, empathy, and compassion to provide more effective and responsive care.

Palika Package to Strengthen Social and Behavior Change Capacity in Nepal

English Nepal Child Early Forced Marriage, Maternal and Child Health, Service Delivery, Youth Implementation Guidance Advocacy, Monitoring and Evaluation, Social and Behavior Change Communication, Social and Structural Breakthrough ACTION

This package supports developing, advocating, implementing, monitoring, and evaluating SBC capacity for local-level health personnel and elected officials.

A woman, Mama Put, in her restaurant, with a concerned look on her face.

Breakthrough ACTION

Media Buying for Impactful Social and Behavior Change Programming in Nigeria

English Nigeria COVID-19, Sexual and Reproductive Health, Gender, Malaria, Maternal and Child Health, Nutrition, Provider Behavior Change, Service Delivery, Tuberculosis Fact Sheet/Brief Digital, Social and Behavior Change Communication Breakthrough ACTION

This learning brief describes a strategy for working with mass media in Nigeria and offers lessons for integrating this approach in large SBC projects.

A mother receives postpartum family planning in the DRC

Getty Images/Images of Empowerment

Applying SBC Approaches to Improve Sexual and Reproductive Health Service Delivery: A Technical Brief

English Sexual and Reproductive Health, Gender, Provider Behavior Change, Service Delivery, Youth Fact Sheet/Brief Social and Behavior Change Communication, Social and Structural Breakthrough ACTION

This brief shares evidence from Breakthrough ACTION’s SBC for sexual and reproductive health service delivery activities.