Service Delivery Archives | Breakthrough ACTION and RESEARCH

Healthcare worker showing a Breakthrough ACTION tool on complementary feeding of a child who is sick to a mother.

Haut Katanga Integrated Provincial Communication Plan for Social and Behavior Change

This communication plan sets clear guidelines to coordinate the efforts of all partners involved in community-based health initiatives in Haut Katanga, DRC.

Man receiving the COVID-19 vaccine in Nigeria

Breakthrough ACTION-Nigeria

Working With Health Care Providers in Nigeria

English Nigeria COVID-19, Provider Behavior Change, Service Delivery Fact Sheet/Brief, Online Course, Tool, Video/Animation Social and Behavior Change Communication Breakthrough ACTION

Breakthrough ACTION worked with providers in Nigeria to leverage peer influence and strengthen their interpersonal communication skills.

Kristina Granger/USAID

Applying a Provider Behavior Ecosystem Lens to Maternal, Newborn, and Child Health Services

English Maternal and Child Health, Service Delivery Fact Sheet/Brief Social and Behavior Change Communication Breakthrough ACTION

This brief explores how the Provider Behavior Ecosystem map can be used to better understand and thereby address challenges in MNCH services.

Factors Influencing Community Health Worker Behaviors

English COVID-19, Sexual and Reproductive Health, Gender, Global Health Security, HIV, Malaria, Maternal and Child Health, Mental Health, Nutrition, Provider Behavior Change, Service Delivery, Tuberculosis, Youth Community Engagement, Social and Behavior Change Communication, Social and Structural Breakthrough ACTION

This literature review explores factors influencing community health worker behavior and maps them against the Provider Behavior Ecosystem.

A health care provider vaccinates a newborn in its mother's arms

USAID Tanzania

Compassionate Care Intervention for Maternal, Newborn, and Child Health Services

English Tanzania Maternal and Child Health, Mental Health, Provider Behavior Change, Service Delivery Implementation Guidance, Toolkit Human-centered Design, Social and Behavior Change Communication Breakthrough ACTION

This intervention is a comprehensive set of solutions designed for maternal, newborn, and child health service providers.

From Insight to Impact Webinar Learning Series

English Democratic Republic of the Congo, Ethiopia, Francophone West Africa, Tanzania, Nigeria, Liberia Gender, Malaria, Maternal and Child Health, Mental Health, Provider Behavior Change, Service Delivery, Tuberculosis Webinar Community Engagement, Human-centered Design, Social and Behavior Change Communication, Social and Structural Breakthrough ACTION

Join Breakthrough ACTION for a transformative five-part webinar series, From Insight to Impact: Leveraging SBC for Sustainable Change.

Religious and Traditional Leaders as Champions for Social and Behavior Change in Nigeria

English Nigeria Sexual and Reproductive Health, Gender, Malaria, Maternal and Child Health, Nutrition, Provider Behavior Change, Service Delivery, Tuberculosis Case Study, Implementation Guidance Advocacy, Community Engagement, Social and Structural Breakthrough ACTION

These documents outline Breakthrough ACTION's approach to advocacy among religious and traditional leaders and the impact of that work.

A family and a provider celebrate in South Sudan

South Sudan Provider Behavior Change Toolkit

English South Sudan Sexual and Reproductive Health, Maternal and Child Health, Provider Behavior Change, Service Delivery Implementation Guidance, Toolkit Social and Behavior Change Communication Breakthrough ACTION

This toolkit supports the design, implementation, and evaluation of effective facility-based provider behavior change FP/RH initiatives.

A woman selling fish at an outdoor market in Liberia

Liberia Interpersonal Communication and Counseling Curriculum

English Liberia Sexual and Reproductive Health, Provider Behavior Change, Service Delivery, Youth Implementation Guidance, Toolkit Social and Behavior Change Communication Breakthrough ACTION

This curriculum focuses on building provider skills in communication, empathy, and compassion to provide more effective and responsive care.